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Credit Data Law, 5776-2016

חוק נתוני אשראי, תשע"ו-2016

Published: 2016-04-12Consolidated Hebrew text as of 2026-07-30 · Last amended 2026-07-26✓ Amendment status checked against the Knesset legislation record on 2026-09-17
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Unofficial English translation — for reference only. It may contain errors or omissions and cannot be relied on as a legal text. Only the Hebrew text published in Reshumot is legally binding.More

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Despite these checks, it may contain errors, omissions, or imprecise renderings of legal terminology and cross-references, and it may not yet reflect the latest amendments. It cannot be relied upon as a legal text.

The Hebrew text as published in Reshumot (ספר החוקים) and on the Knesset website is the sole authoritative and legally binding version. In any discrepancy, the Hebrew text prevails.

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Section C: Credit Indication

Request by a Credit Provider to Receive a Credit Indication from a Credit Bureau§
33.

A credit provider may request from a credit bureau to receive an indication on the question of whether to grant credit to a customer for the purpose of entering into a credit transaction with that customer, provided that the credit provider has notified the customer in advance and in an explicit manner of the credit provider's intention to receive an indication as aforesaid and of the fact that for the purpose of receiving the indication the credit bureau will submit to the Bank of Israel a request to receive the credit data concerning the customer that are included in the database, all in the manner determined by the Governor with the approval of the Committee.

Request by a Credit Bureau to Receive Credit Data from the Database for the Purpose of Providing a Credit Indication§
34.

Where a request to receive a credit indication concerning a customer has been submitted to a credit bureau, the bureau may, for the purpose of providing the credit indication, request from the Bank of Israel to receive credit data concerning that customer that are included in the database.

Disclosure of Credit Data from the Database for the Purpose of Providing a Credit Indication§
35.
(a)Where a request from a credit bureau to receive credit data from the database for the purpose of providing a credit indication has been submitted to the Bank of Israel, and the Bank of Israel has found that the credit data concerning that customer that are included in the database clearly indicate that the customer is not meeting the repayment of payments the customer has undertaken, the Bank of Israel shall provide the credit bureau with the credit data concerning the customer that are included in the database; for this purpose the Minister shall determine, with the consent of the Governor and with the approval of the Committee, circumstances that are capable of clearly indicating that the customer is not meeting the repayment of payments the customer has undertaken.
(b)Where there are no credit data in the database that clearly indicate that the customer is not meeting the repayment of payments the customer has undertaken, as referred to in subsection (a), the Bank of Israel shall notify the credit bureau accordingly, and the bureau shall inform the credit provider thereof; the provisions of this subsection shall not derogate from the duty of notification pursuant to section 22(d).
Addition of Published Credit Data to a Credit Indication§
36.

A credit bureau may provide a credit provider, together with the credit indication concerning a customer, with credit data concerning that customer that are published by law and other credit data connected to such data, all as determined by the Minister with the approval of the Committee.

Provision of an Indication to the Electric Company Regarding the Taking of Collection Measures§
37.
(a)Where a customer has fallen behind in payments to the Electric Company for electricity consumption, as determined by the Minister, the Electric Company may request from a credit bureau to receive an indication on the question of whether to take collection measures against that customer, provided that it has sent the customer a notice of its intention to receive an indication concerning the customer and of the fact that for the purpose of receiving the indication the credit bureau will submit to the Bank of Israel a request to receive the credit data concerning the customer that are included in the database, all as determined by the Governor.
(b)The provisions of this Section applicable to a credit indication shall apply to an indication pursuant to subsection (a), with the necessary modifications.
(c)The provisions of this section shall not apply to the Electric Company if it does not transfer credit data to the database by reason of the provisions pursuant to section 19(c) or 20.

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Section D: Data Compilation Report at a Customer's Request

Provision of a Data Compilation Report to a Customer§
38.
(a)A customer is entitled to receive from the Bank of Israel a regular data compilation report and a full data compilation report.
(b)The report shall be in plain and clear language, and shall set out, inter alia, the following particulars:
(1)types of information that are not included in the information provided to a credit bureau for the purpose of preparing a credit report, pursuant to the provisions of section 46;
(2)data that clearly indicate that the customer is not meeting the repayment of payments the customer has undertaken pursuant to section 22(e) or section 35(a);
(3)requests submitted by a credit bureau to the Bank of Israel pursuant to Chapter VII to receive credit data from the database.
(c)A customer may request that the data compilation report be in the Hebrew or Arabic language; where a customer has not requested that the report be sent in a particular language, the report shall be sent in the Hebrew language.
(d)A data compilation report shall be provided to a customer free of charge, upon the customer's request, once a year; the Bank of Israel shall once a year send customers a notice of this right in the manner determined by the Governor; additional data compilation reports in the same year shall be provided to the customer, upon request, in return for payment and as determined by the Governor.
(e)The Bank of Israel may provide a customer, upon the customer's request, with information concerning the customer that is included in the database other than within the framework of a data compilation report, in return for payment and as determined by the Governor.
Receipt of a Regular Data Compilation Report through a Credit Bureau§
39.

A credit bureau may, at a customer's request, receive from the Bank of Israel a regular data compilation report in respect of that customer.

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Section E: Regular Data Compilation Report at the Request of an Authorised Agent for Consideration

Receipt of a Regular Data Compilation Report by an Authorised Agent for Consideration§
40.

An authorised agent for consideration may receive from the Bank of Israel a regular data compilation report in respect of the customer who has authorised that agent, through a credit bureau and in accordance with the provisions of this Section.

Request by an Authorised Agent for Consideration to Receive a Regular Data Compilation Report§
41.

Where an authorised agent for consideration has requested a credit bureau to receive through it a regular data compilation report in respect of a customer, the credit bureau may apply to the Bank of Israel with a request to receive such a data compilation report, provided that the conditions prescribed by the Governor under section 43 and the conditions directed by the Commissioner for the purpose of receiving the report from the database have been met in respect of the authorised agent (in this Section — the conditions for the transfer of a data compilation report).

Delivery of a Regular Data Compilation Report to an Authorised Agent for Consideration§
42.
(a)Where a credit bureau has submitted to the Bank of Israel a request to receive credit data in respect of a customer following a request by an authorised agent for consideration, the Bank of Israel shall deliver to the credit bureau a regular data compilation report in respect of the customer, in accordance with the instructions given by the Commissioner in that regard.
(b)The Minister, with the consent of the Governor and with the approval of the Committee, shall prescribe provisions regarding the manner of granting the power of attorney by a customer as referred to in this Section and regarding the manner of proving the existence of the conditions for the transfer of a data compilation report for the purpose of delivering a regular data compilation report.
Provisions regarding Conditions for the Transfer of a Data Compilation Report§
43.

The Governor, with the consent of the Minister and with the approval of the Committee, shall prescribe conditions that the authorised agent for consideration must meet for the purpose of receiving a regular data compilation report in respect of the customer, including prescribing the uses that the authorised agent for consideration shall be permitted to make of the information in the report and of the credit data received from the database.

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Section F: Access to Non-Identified Information in the Database and Uses thereof

Use of Non-Identified Information by the Bank of Israel§
44.
(a)The Bank of Israel may make use of non-identified information contained in the database for the purpose of carrying out its functions under the Bank of Israel Law.
(b)The Bank of Israel may transfer to the database identified information in respect of customers that is in its possession by virtue of its powers under law (in this subsection — external information), for the purpose of cross-referencing it with identified information contained in the database and producing non-identified information required by it for the purpose of carrying out its functions under the Bank of Israel Law, provided that the external information shall be deleted from the database immediately after the production of the non-identified information; the cross-referencing of information under this subsection shall be carried out, to the extent possible, in a manner that does not expose identified information to those authorised to access identified information in accordance with the provisions of section 60(c), beyond the exposure required for the purpose of the cross-referencing of the information.
Access of a Credit Bureau to Non-Identified Information in the Database§
45.
(a)The Bank of Israel may grant a credit bureau access to non-identified information contained in the database that is required by it for the development of a statistical model for the purpose of providing a credit rating and services based on credit data; such access shall be granted in respect of non-identified information whose date of inclusion in the database falls within the five years preceding the date on which access thereto was granted.
(b)A credit bureau shall not copy or retain non-identified information to which it has access under subsection (a); the Minister, with the consent of the Governor, may prescribe circumstances in which a credit bureau shall be permitted to copy and retain part of such non-identified information, in the manner and on the conditions that shall be prescribed, and to the extent required for the development of a statistical model as referred to in subsection (a).

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Section G: Miscellaneous Provisions regarding the Disclosure of Information and its Use

Identifying Information regarding Information Sources§
46.

The Bank of Israel shall not include in the credit data that it delivers from the database to a credit bureau under this Chapter for the purpose of preparing a credit report or a credit rating, identifying information details regarding the information sources, except in respect of the information sources listed in section 19(a)(1) to (5); the Minister may prescribe additional information details that shall not be included in the credit data delivered for the purpose of preparing a credit report or a credit rating or a regular data compilation report for the purpose of its delivery to an authorised agent for consideration.

The Period for which Credit Data shall be Disclosed§
47.
(a)The Bank of Israel shall disclose to a credit bureau, for the purpose of preparing a credit report or credit indication, upon a request submitted by the bureau in accordance with the provisions of Sections B or C, only credit data whose date of inclusion in the database falls within the three years preceding the date of submission of the request by the bureau.
(b)The Minister may prescribe periods shorter than the period referred to in subsection (a) in respect of types of credit data that the Minister shall prescribe.
Manners of Delivery of Information by the Bank of Israel§
48.
(a)The Minister, with the consent of the Governor and with the approval of the Committee, may prescribe provisions regarding the delivery of information contained in the database under this Chapter, and may prescribe conditions for such delivery.
(b)The Commissioner may direct the manners of delivery of information contained in the database under this Chapter, including directing that the delivery shall be by way of granting access to the database in the manner and on the conditions that the Commissioner shall direct.
Period of Retention of Credit Data by a Credit Bureau and an Authorised Agent for Consideration§
49.
(a)A credit bureau that has received credit data from the database under this Chapter shall retain them for the minimum period required for the purpose of providing a credit data service or a service based on credit data, but not longer than the period to be prescribed by the Minister with the approval of the Committee.
(b)The Minister, with the approval of the Committee, shall prescribe the maximum period for the retention of credit data by an authorised agent for consideration.
Maximum Price that a Credit Bureau May Charge§
50.
(a)The Governor may prescribe the maximum amounts that a credit bureau shall charge for services it provides under sections 12 or 13; where the Governor has so prescribed, a credit bureau shall not charge a payment in an amount exceeding the maximum amount so prescribed.
(b)A credit bureau shall report to the Governor, once a year, on the payment it has demanded for each of the services it has provided, in the manner prescribed by the Governor.
Data that a Credit Bureau May Not Take into Account§
51.

A credit bureau shall not take into account data concerning a customer's sex, age, sexual orientation, race, religion, country of origin, nationality, place of residence or marital or health status, with regard to its statistical model required for the purpose of providing services based on credit data and a credit rating, with regard to the provision of a credit rating in respect of a customer and with regard to a customer's credit score.

Use of an Up-to-Date Credit Report or Credit Rating§
52.
(a)In its decision to enter into a credit transaction with a customer or for the purpose of ensuring compliance with the terms of the transaction, a user of credit data shall not take into account a credit report that is not up to date.
(b)In its decision whether to grant credit to a customer, a credit provider shall not take into account a credit rating that is not up to date.
(c)For the purposes of this section, a credit report or credit rating in respect of which sixty days have elapsed from the date of their receipt shall be deemed a credit report or credit rating that is not up to date, unless the Minister has prescribed a shorter period.
Retention of a Credit Report by a User of Credit Data§
53.

A user of credit data may retain a credit report until the end of the period of the credit transaction with the customer in connection with which the report was requested, and if the report was requested for the purpose of a decision on entering into a credit transaction and the transaction was not concluded — shall delete the credit report within sixty days of the date of its receipt, unless the Minister has prescribed a shorter period.

Restriction on the Transfer of Credit Data§
54.

The Commissioner may prohibit or restrict, permanently or for a period to be prescribed, the delivery under this Chapter of credit data contained in the database to a credit bureau, and may also prohibit or restrict the transfer of credit data received by a credit bureau under this Chapter to a user of credit data or to an authorised agent for consideration, if the Commissioner has found that this is required for the purpose of safeguarding the objectives of this Law and exceptional circumstances exist.

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Chapter VIII: Correction of Information Contained in the Database

Correction of Information by an Information Source§

55.

Where an information source has discovered that credit data in respect of a customer that it transferred to the database are not correct, complete or accurate, or that a change has occurred therein for any reason, it shall notify the Bank of Israel thereof and transfer to it the updated credit data, as soon as possible and no later than within seven days, unless the Commissioner has prescribed a different period, all in the manner directed by the Commissioner.

Correction of Information at a Customer's Request§

56.
(a)Where a customer believes that information in respect of that customer contained in the database is not correct, complete or accurate, the customer is entitled to apply to the Bank of Israel with a request to delete, complete or correct the information.
(b)Where a request under subsection (a) has been submitted to the Bank of Israel and the Bank considers that for the purpose of processing the request it is necessary for the information source to conduct an inquiry, it shall note in the database that an inquiry proceeding is being conducted in respect of that information, and shall refer the matter to the information source for the purpose of the inquiry into the request.
(c)Where the Bank of Israel has referred the matter to the information source as referred to in subsection (b), the information source shall conduct an inquiry into the matter and shall transfer to the database administrator the results of the inquiry, as soon as possible and no later than within seven days, unless the Commissioner has prescribed a different period; where the inquiry has revealed that it is necessary to complete or correct the information — the information source shall also transfer to the Bank of Israel the updated information, as soon as possible and no later than within seven days, unless the Commissioner has prescribed a different period, all in the manner directed by the Commissioner.
(d)Where the information source has not transferred the results of the inquiry within the period referred to in subsection (c), the Commissioner shall direct the database administrator regarding the actions to be taken in the database in respect of the information.

Update of Information in the Database and Notice of the Update§

57.
(a)The database administrator shall immediately update the information contained in the database in accordance with the updated information that was transferred and the inquiry conducted under sections 55 or 56, as the case may be; where a dispute has arisen between the information source and the customer regarding a credit datum contained in the database, the Bank of Israel may record a note in the database in that regard or delete the disputed credit datum.
(b)The Commissioner shall give directions regarding the delivery of information updated under subsection (a) to the customer, to the credit bureaux, to users of credit data or to authorised agents for consideration.

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